Returns & Refunds
We stand behind our products with a hassle-free 30-day money-back guarantee. Your satisfaction is our priority.
Our Promise to You
30 Day Returns
Full refund within 30 days of purchase
No Questions Asked
Simple, hassle-free refund process
Original Payment
Refunds issued to your original payment method
Returns
No Quibble Refunds
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.
You are eligible for a full reimbursement within 30 calendar days of your purchase.
If you have any additional questions or would like to request a refund, feel free to contact us.
All refunds will be issued to the original payment method/card against your order.
Our Return and Refund Policy does not affect your statutory rights.
Refunds
No Quibble - 30 Day Return Policy
Important: Please CONTACT US first
Before returning any product, please reach out to us at NeilSummers@btinternet.com for return authorisation.
Returns are only accepted within 30 days of the date of purchase. To be eligible for a return, your item must be returned in the same condition that you received it. It must also be in the original packaging.
If you are outside the 30 days and don't have the original packaging, then please contact us.
How to Return Your Product
Contact Us for Authorisation
Email us at NeilSummers@btinternet.com to request return authorisation.
Provide Proof of Purchase
Include your receipt or proof of purchase to process your return.
Package Your Item Securely
Ensure your product is securely packaged in a sealed box/carton/container to protect contents during transit.
Ship Your Return
You will be responsible for shipping costs. Send the product back using a tracked service.
Receive Your Refund
Once received and inspected, we will process your refund to your original payment method.
Important Information
Return Condition
Items must be returned in the same condition received and in original packaging to qualify for a refund.
Shipping Costs
You will be responsible for the cost of returning items to us.
Secure Packaging
Summers GB reserves the right to refuse any return damaged in transit due to insufficient packaging.
Personal Use Only
We reserve the right to refuse returns if we believe the purpose was for reselling or alternative trading rather than personal use.
Return Inspection
Returned items will be checked by us to make sure they meet the criteria noted in this Returns and Refund policy. If you return items which are outside our Returns and Refund policy, we will be unable to start the refund process and will contact you to discuss the circumstances.
Need Help?
Contact us for questions related to refunds and returns. We're here to help make the process as smooth as possible.
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30 Day Guarantee
Secure Payments
Easy Returns
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